Your privacy matters to us. This Privacy Policy explains how viph23 collects, uses, stores, and protects your personal information when you use our platform. We are committed to handling your data with transparency and care.
A summary of our core privacy commitments – read the full policy below for complete details
All personal and financial data stored by viph23 is protected using industry-standard encryption. Your information is never stored in plain text and is accessible only to authorised personnel.
viph23 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is used solely to operate and improve the viph23 platform.
You have the right to access, correct, and request deletion of your personal data held by viph23, subject to applicable legal and regulatory obligations.
viph23 complies with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and all applicable data protection regulations enforced by the National Privacy Commission.
We use cookies to improve your experience on the viph23 platform. You can manage your cookie preferences at any time through your browser settings.
Have questions about how viph23 handles your data? Our support team is available around the clock via live chat to address any privacy-related concerns you may have.
This Privacy Policy ("Policy") describes how viph23 ("viph23," "we," "us," or "our") collects, uses, discloses, and safeguards your personal information when you access or use the viph23 website, mobile platform, and related services (collectively, the "Platform"). This Policy applies to all users of the Platform, including registered players and visitors. By using the Platform, you consent to the practices described in this Policy.
viph23 is the Philippines' premier online casino and sports betting platform, serving players from Manila, Cebu, Davao, Quezon City, Makati, and across the archipelago. We understand that when you share your personal information with us, you are placing your trust in viph23. We take that responsibility seriously.
This Policy has been prepared in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC). It sets out the types of personal data we collect, the purposes for which we process it, the parties with whom we may share it, and the rights you have in relation to your data.
This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated herein by reference.
viph23 collects personal data that you provide directly to us, as well as data collected automatically when you use the Platform. The categories of personal data we collect include:
Data You Provide Directly:
Data Collected Automatically:
viph23 uses your personal data for the following purposes:
viph23 processes your personal data on the following legal bases under the Data Privacy Act of 2012:
viph23 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:
All third-party service providers who process personal data on behalf of viph23 are required to enter into data processing agreements that obligate them to handle your data in accordance with the Data Privacy Act of 2012 and this Privacy Policy.
viph23 retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
In general, viph23 retains account and transaction data for a minimum of five (5) years following account closure, in compliance with Philippine anti-money laundering regulations and PAGCOR requirements. KYC documentation is retained for the same period.
Where personal data is no longer required for any lawful purpose, viph23 will securely delete or anonymise it in accordance with our data retention and disposal procedures.
viph23 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
While viph23 takes all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, viph23 will notify the National Privacy Commission and affected individuals in accordance with the requirements of the Data Privacy Act of 2012.
viph23 uses cookies and similar tracking technologies to enhance your experience on the Platform, analyse usage patterns, and deliver relevant content. A cookie is a small text file placed on your device when you visit the viph23 website.
Types of Cookies We Use:
You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the viph23 Platform. Continued use of the Platform without changing your cookie settings constitutes your acceptance of our use of cookies as described in this Policy.
Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by viph23:
To exercise any of the rights listed above, please contact our Data Protection Officer via live chat or by emailing [email protected]. We will respond to all verified requests within thirty (30) days in accordance with the Data Privacy Act of 2012.
The viph23 Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gambling regulations. viph23 does not knowingly collect personal data from individuals under the age of 21.
If viph23 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. Any deposits made by an underage user will be returned to the original payment method after deducting any amounts already wagered.
If you are a parent or guardian and believe that your child has registered on the viph23 Platform, please contact our support team immediately via live chat so we can take appropriate action.
viph23 is based in the Philippines and primarily processes your personal data within the Philippines. In some cases, your personal data may be transferred to, stored, or processed in countries outside the Philippines – for example, where our technology partners or game providers operate servers in other jurisdictions.
Where such international transfers occur, viph23 ensures that appropriate safeguards are in place to protect your personal data, including contractual clauses that require the recipient to provide a level of data protection equivalent to that required under the Data Privacy Act of 2012.
viph23 reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will notify registered players via email or an on-platform notification and update the "Last Updated" date at the top of this page.
Your continued use of the viph23 Platform after any changes to this Policy have been posted constitutes your acceptance of the revised Policy. We encourage you to review this page periodically to stay informed about how we protect your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way viph23 handles your personal data, please contact our Data Protection Officer:
You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have not been adequately addressed by viph23.
We keep your data secure so you can focus on what matters – enjoying the best online casino experience in the Philippines with fast GCash payouts and world-class games.
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